We’re proud to announce a new step in our digital journey: the launch of our AI Chat Agent, now available on both utd.lu and teamline.lu!
This experimental feature brings intelligent, real-time support to our users, helping answer common questions about products, services, shipping, payment, sustainability, and more – instantly and around the clock.
On teamline.lu, our online marketplace that caters almost exclusively to private clients, the AI Chat Agent is expected to be a great support tool, helping customers navigate the platform and find what they need more easily.
You can interact with the chat in any language – the AI will do its best to understand and respond appropriately, offering a more inclusive experience for all users.
At United, we are constantly evolving and pushing boundaries by embracing cutting-edge technologies. In many ways, we’re already ahead of current standards in Luxembourg – and this AI integration is another example of how we aim to lead the way in digital innovation and customer service.
Please note that while the Chat Agent is smart, it’s still learning. It may occasionally provide incorrect or incomplete information. As always, our official Terms & Conditions take precedence.
We’d love to hear your feedback and suggestions as we continue to improve this tool. Try it out – and experience the future of customer support today!